We are seeking a skilled Relationship Manager (RM) who possesses:
Strong communication skills with proficiency in spoken English.
Proficiency in calculations.
Responsibilities include managing client interactions through our CRM system, assisting with sales and marketing efforts, and resolving issues efficiently. Excellent communication skills are essential.
Responsibilities and Duties:
Client Relationship Management: Develop and maintain strong communication with clients.
CRM Utilization: Leverage the CRM system to track client interactions, manage follow-ups, and record key information. Ensure data accuracy and timely updates within the CRM platform.
Client Onboarding: Guide new clients through the onboarding process.
Specific skills:
Customer-Centric:
A strong focus on providing exceptional service and maintaining positive client relationships.
Proactive: Ability to anticipate client needs and take initiative in addressing them. Organized:
Effective time management and organizational skills to handle multiple tasks and responsibilities.
Personal characteristics: Honest, Dedicated, Multitasking.