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Roles & Responsibilities:
- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern
- Providing product information, troubleshooting assistance and guidance on services
- Resolving customer issues promptly and escalating complex problems to the appropriate department
Expected Criteria:
- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.
Qualifications:
- Min HSC or Graduate
- Should be an immediate joiner
- should be between the age of 19 to 35
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