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We are seeking a proactive and experienced Operations Manager to oversee the day-to-day operations. The ideal candidate will be responsible for ensuring smooth mall operations, vendor coordination, facility management, tenant support, and maintaining a high-quality customer experience.
Key Responsibilities
• Manage and supervise daily mall operations.
• Coordinate with tenants, vendors, contractors, and service providers.
• Oversee housekeeping, security, parking, and maintenance functions.
• Monitor facility management activities and ensure timely resolution of operational issues.
• Conduct regular inspections to maintain cleanliness, safety, and compliance standards.
• Address tenant concerns and ensure prompt issue resolution.
• Coordinate with technical teams for electrical, HVAC, plumbing, and other facility-related requirements.
• Prepare operational reports and maintain relevant documentation.
• Ensure adherence to company policies, SOPs, and safety guidelines.
• Support mall events, promotions, and other operational initiatives as required.
Eligibility Criteria
• Graduate in any discipline.
• Minimum 2–5 years of relevant experience in Operations, Facility Management, Mall Management, Property Management, or a related field.
• Strong communication, coordination, and stakeholder management skills.
• Strong problem-solving abilities and leadership skills.
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