Job Detail

Job Description

Job Brief

We are seeking a dynamic and results-driven Service Engineer to join our team. Supervisor for service/ projects of Assembly, project & service of Cooling towers/ Pumps/ Ducts. As a Service Engineer, you will play a pivotal role in achieving our customer acquisition and revenue growth targets by supporting the allied team and doing aftermarket service.

Responsibilities

Achieve Growth and Hit Service Targets:

  • Installation and commissioning of Pumps and controller
  • Installation and commissioning of Cooling Towers
  • Installation and commissioning of Ducts.
  • Responds to customer complaints
  • Evaluates and resolves problems of the customer
  • Assists in installing the equipment and work closely with the site teams
    • Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demand.
  • Repairs, tests and maintains equipment
  • Monitors performance of the product
  • Provides customers with regular reports and feedback on their service requests
  • Develops and maintains relations with customers
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • End to end coordination with various activities for products till site hand over

 

Requirements and Skills

Education:

Diploma

 

Experience & Requirements:

  • Diploma (with hands on experience to handle the required products)
  • Successful previous experience as a service representative.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the service process from plan to close
  • Strong business sense and industry expertise

 

Effective Communication:

Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization

Job Detail

  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Gender:
    No Preference
  • Industry:
    Energy / Power

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