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Responsible for Day to Day Mall operations tasks.
Monitoring Outsourced Manpower service provider Housekeeping, Security, MEP and Parking service providers.
Coordinate between Retail brand and Mall HOD for any meetings or to resolve brand issues.
Raised the Indent of Mall Operations & follow-up with Purchase
Quality checking for indent mall items in coordination with Stores.
Managing and setting up overall activities pertaining to facilities & administration.
Invoice checking, forwarding the same to Accounts department, take follow up for payments for FMS tax invoice
Coordinating with brands on behalf of CRM for recovery of brands outstanding payments.
Taking corrective actions for any default/mistake by FMS provider agencies.
Taking daily mall rounds as per the route suggested.
Daily checking of STP/ LT/ CCTV and get the report checked on daily basis
Maintaining the opening and closing checklist of daily basis.
Checking the Log books.
Supervising & resolving the checklist on daily basis, as and when required.
Reviewing the DMR And DSR report.
Checking the Team Deployment
Help to brands for solve the queries (Billing and operational issues )
Pathfinder- coordination and execution
Supervising out daily customer feedback form and service recovery to be instantly
Coordinating with mall accounts team regarding brands revenue share billing.
Coordinate with the outlet manager on peak hours for their needs.
Responsible for AMCs & repair maintenance of the assets
Responsible for local liasoning with authorities.
Taking care of casual leasing, SOH, BTL & ATL
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