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The Business Development Lead is responsible for converting qualified opportunities into confirmed projects and billing through disciplined customer engagement, site surveys, proposal management, follow-ups, negotiations, and project closure.
This role is not responsible for telecalling or lead generation. Qualified leads shall be provided by the Inside Sales Team. The ownership of the Business Development Manager begins from lead allocation and continues until project confirmation, billing visibility, customer handover, and revenue realization.
Key Responsibilities
Customer Meetings & Site Surveys
• Meet customers generated through the Inside Sales Team.
• Conduct site inspections and requirement analysis.
• Understand customer pain points and recommend suitable solutions.
• Build trust and confidence through professional presentations and technical understanding.
• Coordinate with technical and execution teams for accurate solution design.
• Maintain complete ownership of customer relationships throughout the sales cycle.
Proposal & Closure Management
• Coordinate with technical teams for site surveys and commercial proposals.
• Submit proposals within defined timelines.
• Ensure proposals are technically and commercially aligned with customer requirements.
• Conduct regular follow-ups and negotiations.
• Convert opportunities into confirmed projects and billing.
• Manage objections and competition effectively.
• Maintain complete ownership until project confirmation.
Business Development & Relationship Management
• Generate referrals from existing customers.
• Identify additional opportunities during customer interactions.
• Cross-sell and upsell relevant solutions across our business verticals.
• Build and maintain relationships with:
o Architects
o Consultants
o Builders
o Contractors
o Facility Managers
o Industrial Clients
o Warehouses and Factories
o Hospitals
o Hotels
o Commercial Establishments
o Institutions
o Residential Communities
• Develop local market intelligence and identify high-potential accounts.
• Expand the customer network and create long-term business opportunities.
Customer Satisfaction & Handover
• Ensure smooth communication between customers and execution teams.
• Support project handover and completion processes.
• Ensure customer expectations are aligned with project scope and timelines.
• Maintain customer satisfaction and encourage repeat business and referrals.
Candidate Profile
• Graduate in any discipline.
• 3–8 years of experience in project sales, construction chemicals, building materials, flooring solutions, waterproofing, roofing, industrial products, facility management, or related industries.
• Strong communication, negotiation, and presentation skills.
• Comfortable with field visits and customer interactions.
• Ability to understand technical solutions and convert opportunities into closures.
• Strong follow-up discipline and ownership mindset.
• Self-driven, target-oriented, and capable of handling multiple opportunities simultaneously.
• Proficiency in CRM tools, Microsoft Excel, and reporting systems is preferred.
• Valid driving license and willingness to travel extensively within assigned territories.
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