Job Responsibilities:
Customer Interaction & Lead Generation:
Make outbound calls to potential customers and explain the company’s products/services.
Handle inbound inquiries and follow up on leads provided by the company.
Generate leads and maintain a database of prospective clients.
Sales & Follow-ups:
Persuade potential customers to purchase products/services.
Follow up with interested customers and close sales over the phone.
Maintain records of conversations and update the CRM system regularly.
Customer Service & Relationship Building:
Address customer queries, concerns, and complaints in a professional manner.
Build strong relationships with clients to ensure repeat business.
Provide information about ongoing offers, discounts, and promotions.
Reporting & Coordination:
Meet daily, weekly, and monthly call and conversion targets.
Collaborate with the sales and marketing team to improve customer outreach.
Prepare reports on customer feedback and sales performance.
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